Shipping &
Return Policy
Thank you for shopping with TOFUDEE. Please review our shipping and return policy before placing your order.
Shipping
Contiguous U.S. Shipping
TOFUDEE offers standard and expedited shipping options for orders shipped within the contiguous United States.
Standard Shipping
Standard shipping is available for orders within the contiguous U.S.
Eligible orders may qualify for free standard shipping based on the current promotion or order minimum shown on our website or at checkout.
Estimated delivery time: 4–6 business days.
Expedited Shipping
Expedited shipping is available for select orders.
Final shipping options and rates will be shown at checkout based on the order weight and destination.
Estimated delivery time: about 3 business days.
Please note that delivery estimates are not guaranteed. Actual delivery time may vary depending on carrier delays, weather, holidays, order processing time, or other circumstances outside of our control.
Alaska, Hawaii, U.S. Territories, and APO/FPO Addresses
Additional shipping charges apply to Alaska, Hawaii, U.S. territories, and APO/FPO addresses.
Available shipping options and final rates will be shown at checkout.
TOFUDEE reserves the right to cancel and fully refund an order if we are unable to ship to the provided address.
International Shipping
We currently do not ship outside the U.S. from our website. Please visit Amazon.com for international orders.
Returns
We accept returns of eligible items within 30 days of delivery.
Returned items must be in new, unused condition and include the original packaging and all included parts/accessories.
To request a return, please contact us at info@tofudee.com with your order number and a brief explanation of your return request. Once your return request is reviewed, we will provide return instructions.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Original shipping charges are non-refundable unless the return is due to our error or an item issue.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us at info@tofudee.com with your order number and photos or a short video showing the issue.
We will review the case and help arrange an appropriate solution, such as a replacement, exchange, or refund.
Refunds
After we receive and inspect your return, we will process your refund if the return is approved.
Please allow up to 7 business days after we receive the returned item for your refund to be processed. Depending on your payment provider, it may take additional time for the refund to appear on your account.
Questions
If you have any questions about shipping or returns, please contact us at: